HANDMADE IN BANDUNG - WORLDWIDE SHIPPING

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Return & Refund Policy
Codex of Reciprocal Honor

Return & Refund Policy

30-Day Covenant of Reciprocal Honor // Sanctum Exchange & Repose Protocols

Crucible Standard
BANDUNG-REG-030-REV26
Protection Status
Insured Guild Covenant
01 // EVALUATION TIMEFRAME

30-Day Evaluation Period

Inspect the solid weight, patinated engravings, and hand-chiseled contouring of your talisman in natural shadow. You hold 30 calendar days from the hour of receipt to initiate repose.
02 // FINANCIAL REIMBURSEMENT

Full Item Harga Refunded

100% of the cast metal relic purchase value is immediately returned to your ledger upon physical verification by our Bandung silversmiths. No hidden restocking tithes.
03 // ARTISAN CONCIERGE

Dedicated Foundry Support

Direct line into the Bandung forge chamber. Communicate with our dedicated dispatch keepers for custom sizing adjustments, bespoke alterations, or swift tracking reconciliations.
The Foundry Covenant

Honoring Your Acquisition

“If for some reason you are not happy with the item, just send it back within 30 days after receive the item and get a refund on the price of the item (not cover shipping cost).”
We appreciate that circumstances do change, and there will be moments where you want to return an item that you bought from us. Thankfully, you can use our returns policy to accomplish this. You can replace an item if it is damaged, altered or not what you thought it was, on the condition that it has not been used.
While you’ll be reassured to know that nearly all of our customers are completely happy with their purchases, there are always going to be an instance or two where people need to make a return. That’s why we’ve worked to ensure returning an item is quick, easy and above all else a friendly process.
As previously stated, we accept returns on items which have met all of the above criteria. They need to be returned to us in the same condition you received them in, so please bear that in mind. If you do choose to return one of our items, then we need it back within 30 days of you getting the item.
Unused Condition
Free of scuffs, wear, or resized hallmarks
Original Packaging
Vault wooden box, seal tags & cards intact
BANDUNG FORGE // NO. 082
SOLID BRASS / SILVER

The Relic Seal

Every artifact is cast individually in our studio. We guarantee the structural sanctity of all metallurgy.
Repose Sequence

Step-by-Step Return Protocol

Follow these strict transit directives to ensure uninterrupted customs passage and expedited reimbursement.
01

Eligibility Verification

Confirm your piece is unworn, unpolished, and completely free of physical alterations. Nest the talisman safely within its original protective velvet envelope and wooden casket.
COND: UNWORN // TIME: <30D
02
CRITICAL

Customs & Declaration

“Please declare the low price ($10) and mark as gift when you send it, so there are no customs taxes for the return package.”

Dispatch via trackable airmail and email the tracking number to our atelier. Delivery charges are carried at customer’s expense.
VALUE: $10 USD // TAG: GIFT
03

Atelier Inspection

Upon arriving at the Bandung sanctum, our silversmiths evaluate the silver purity, gemstone settings, and metallurgical integrity within 48 operational hours of postal intake.
AUDIT: 48H POST-ARRIVAL
04

Item Reimbursement

Full price of the product is remitted through your original payment method (PayPal, Credit Card, or Bank Wire). Expedited freight and tariff fees are non-reimbursable.
DISBURSE: 3-5 BUS. DAYS
Physical Inward Manifest

Official Sanctum Return Address

Shipments must strictly bear the exact postal descriptors below to avoid clearance impoundment at the Soekarno-Hatta or Husein Sastranegara international ports.
Mandatory Customs Note
Label exterior: “Item Marked as Gift // Declared Value: $10 USD” to guarantee clearance past the Indonesian customs authority without predatory import tariffs.
Verified Inscription
DESTINATION: BANDUNG, ID
ADDRESSEE:
Deathbones
STREET:
Babakan batawi 117 rt 02/08
KELURAHAN:
Kel. Pasirwangi
KECAMATAN:
Kec. Ujungberung
CITY & POSTAL:
Bandung, West Java 40618
COUNTRY:
INDONESIA
Codex Details

Exclusions & Particulars

Due to the occult and bespoke nature of solid brass castings, certain custom-tailored exceptions apply to protect guild craft standards.
Lost In Transit Inquiries
All international shipments departing our studio carry verified tracked couriers. If an inbound return tracking number shows non-delivery or custom seizures due to omission of the “Gift” tag, Deathbones cannot release indemnity.

Custom Bespoke & Sized Orders

Rings customized with personal cryptographic sigils, inner band initials, or bespoke gem inlay alterations made upon private requisition cannot be fully cancelled once casting commences. However, free re-sizing adjustments remain honored within 30 days.

Shipping & Expedited Tariff Fees

While 100% of the artifact’s retail purchase price is refunded, the courier freight expenses incurred during original dispatch or return journey remain the solemn responsibility of the purchaser.

Physical Wear, Patina Acid Treatment & Scuffs

Artifacts displaying evident signs of wear, surface acid etching, or intentional blunt mechanical modification outside our studio specifications will not be received into repository exchange.
Immediate Inquiries

Have Questions Concerning Your Return?

Our atelier keepers are on standby to answer sizing queries, transit logistics, or exchange authorizations. Speak directly with the artisan forge team.